- Chrome Pop-up
- Firefox Pop-up
- Safari Pop-up
- Chrome Microphone Fix
- Firefox Microphone Fix
- Safari Microphone Fix
The first time your students access an ImmerseMe lesson a pop-up will say 'my.immerseme.co wants to use your microphone', please press 'Allow'...
If students press 'Block' or then they won't be able to complete a lesson and a message will display saying 'Your microphone is currently not working, please check your browser settings or visit our FAQ page for help.'
Chrome Microphone Fix
Click the padlock icon on the left of your URL and change 'Block' and to 'Allow' then reload the page.
Or you can click the broken microphone icon on the right of your URL and change to 'Always allow microphone...' then 'Done' and reload the page.
Firefox Microphone Fix
Click the broken microphone icon on the left of your URL and click the grey cross to the right of 'Use the Microphone' to clear this permission and ask again then reload the page and press 'Allow'.
Safari Microphone Fix
Click Safari > Preferences > Websites (tab) > Microphone then change my.immerseme.co from either 'Ask' or 'Deny' to 'Allow' then close Preferences and reload the page.